At Scout House Shop, we understand that the journey of your carefully selected homewares and fragrances should be as considered as the pieces themselves. Our global delivery options are designed with the same attention to detail that goes into curating our collections.
Shipping Options Tailored to Your Needs
Standard Shipping
For those who wish to receive their treasures promptly, we offer expedited service through trusted carriers DHL or FedEx. Your order will be carefully packaged within 1-2 business days.
*Delivers within 10-15 business days after dispatch
Free Shipping
For orders over $50, we’re pleased to offer complimentary shipping via EMS. This eco-conscious option ensures your parcels arrive safely while keeping costs manageable.
*Delivers within 15-25 business days after dispatch
Global Reach with Local Care
While we’re based in the artistic community of Waianae, our passion for beautiful living knows no borders. We currently ship worldwide, with the exception of certain Asian countries and remote regions where delivery networks are limited. Should you have questions about delivery to your specific location, our team at [email protected] is always happy to assist.
From Our Workshop to Your Home
Each Scout House Shop order begins its journey at our Indiana Avenue studio, where our team personally oversees the careful wrapping of your items. Whether it’s a fragile Miller et Bertaux fragrance or a sturdy Redecker brush, we use sustainable packaging materials that protect both your goods and our planet.
Tracking Your Thoughtful Purchase
Once your order ships, you’ll receive a confirmation email with tracking information. We partner exclusively with reputable carriers (DHL, FedEx, and EMS) to ensure you can follow your package’s journey every step of the way.
Our Satisfaction Promise
Should any item not meet your expectations, we offer a 15-day return policy from the date of delivery. While we take every precaution to ensure safe transit, in the rare event of damage during shipping, please contact us immediately at [email protected] with photos of the affected items and packaging.
We believe the wait for beautiful things should be filled with anticipation, not uncertainty. That’s why we’ve crafted a delivery experience that reflects the same quality and care as our products. Happy decorating!
— The Scout House Team